Refund & Cancellation Policy
1. Membership Options
IQeur offers two subscription options:
Standard Membership: $30.00 USD today, then $30.00 USD every 28 days until cancelled.
Introductory Offer Membership: $1.00 USD for 3 days, then $30.00 USD every 28 days until cancelled.
2. Refund Policy
Refund requests can be sent to support@iqeur.com. Requests are reviewed case by case, while mandatory consumer-law rights remain unaffected. Approved refunds are returned to the original payment method. Customers should contact support@iqeur.com about duplicate, unauthorized, or technical-error charges.
3. How to Cancel Your Subscription
Customers can cancel anytime at iqeur.com/subscription or from their account profile under Settings → Membership & billing. Cancellation stops future renewal, and membership access remains active until the end of the current paid period.
- In IQeur, open Profile → Settings → Membership & billing → Manage subscription, or visit iqeur.com/subscription and sign in. The subscription page displays your status and cancellation options.
- Cancellation prevents the next renewal; access remains until the displayed current period end. Cancel before the next scheduled charge to prevent a further renewal.
4. Accidental Charges and Billing Inquiries
If you believe a charge is unauthorized or duplicated, email support@iqeur.com. Keep the charge date and receipt for reference; do not send card details.
Cancellation stops future renewal according to the date Stripe displays; it does not automatically refund an earlier charge.
5. Merchant Contact Information
For billing questions, email support@iqeur.com. For subscription changes, use Profile → Settings → Manage membership and the site's Help page.